customer service advisor
Application deadline 27/06/2021
A fantastic opportunity has arisen for a Customer Service Advisor to join a well-established busy auction house based in Martlesham Heath, Suffolk. This position will suit someone looking for varied and interesting work. Applicants must be highly motivated, have excellent communication and organisational skills and a passion for customer service.
What will you be doing?
As a Customer Service Advisor, you will be the first point of contact for customers over the phone & in person.
Key responsibilities include:
Answering the telephone
Managing social media accounts
Updating in-house database systems
Handling consignments & lot collections
Taking payments over the phone & in person
Condition reports, lot enquiries & photography
Completing telephone bids with customers unable to attend auctions
Attending valuation roadshows to greet customers & establish needs
Monday to Friday 9am to 5pm with 30 minutes for lunch. Occasional travel and weekend work may be required in line with the business needs.
Total hours per week: 37.5
Possible start date
If you are interested in applying please email your application to firstname.lastname@example.org
along with an accompanying cover letter outlining why you think you would suit this role.